Tuesday, December 20, 2011

Why I Love Julep - Even When I Don't Want To!!

Sometimes when you are cranky you just want to be mad! And what better to be mad at than a company that screws up. And screws up. And screws up.

EXCEPT..........

They always do this:


They take 100% responsibility, and FIX THE PROBLEM!! No excuses, no arguments. Just a fix! And that is why I can NOT stay mad at Julep, and why I love the company and the brand so much! As posted earlier, I did have one of those leaky messy body crème tubs and I was quite disappointed even though they were replacing the bottle.  But when they do this, take an extra step in production to stop the possibility of the issue arising again.....

Yup. Julep Rocks!

1 comment:

  1. So true!!!! I love Julep too! They are constantly making improvements!! :-)

    ReplyDelete

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